As demand returns, the needs of travellers, hotel staff and hotel owners have changed. We need to understand how we can match their expectations. Technology offers disruptive solutions to improve the attention to the guests while reducing the invested time in back office, applying hyper automation at scale in a distributed environment like hotels will take the control of those time-consuming tasks to be able to spend more time with our guests. Radisson was able to see this opportunity two years ago and started working with Accenture to apply hyper automation at scale above property and now also in the properties. Hotel Operations in a smart way. Joins us to know more.