Back to agenda Activities & Attractions ForumBusiness and leisure Travel Forum Destinations Manager AgendaDigital & CIO's Agenda Leveraging AI for Inclusive Engagement with Diverse Communities in Tourism. Fri 25 Oct | 11:00 - 12:00 Auditorium A World for Travel Gold Pass Platinum Pass Discover how AI and emerging technologies can revolutionize engagement strategies within the tourism industry. This session will explore innovative approaches to reaching and connecting with diverse communities, ensuring inclusivity and enhancing guest experiences. Learn from industry experts about the tools and techniques that can help your organization create meaningful, personalized interactions with a broad range of stakeholders. Speakers Jan Dolezal CEO SmartGuide Natalia Zapatero Board of Directors and Mentor - Spain The Sigmund Project Choni Fernandez Chief Sustainability, Customer and Communications PortAventura World Moderators Dolores Ordóñez Vicepresident Gaia-X | TURISTEC