22-24 OCT 2025
SEVILLE-FIBES

TIS 2024
Where technology meets tourism - Transform the tourism sector through innovation, technology and sustainability
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General access for visitors: 09.30h to 19h on 23th 09.00h to 19h on 24th 9.30h to 15h on 25th October
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22-24 OCT 2025 | SEVILLE-FIBES

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Business and leisure Travel ForumHospitality Forum CMO's & CSO's AgendaDigital & CIO's Agenda

Personalized Guest Services in the Digital Age

Thu 24 Oct | 11:15 - 12:00

Auditorium Melilla

Gold Pass

Platinum Pass

This session explores the innovative use of technology to enhance guest services and create personalized experiences in hotels. Participants will discover how technology can revolutionize the traditional services by offering virtual tours, personalized recommendations, and interactive experiences tailored to each guest’s preferences, benefits of using technology for guest satisfaction and loyalty, and practical considerations for integrating technology into hotel operations.

Speakers