Back to agenda Hospitality Forum CEO's & Leadership SummitCMO's & CSO's Agenda The future of guest experience with AI and emerging techs Thu 24 Oct | 15:30 - 16:15 Main Auditorium Amadeus Gold Pass Platinum Pass We will discuss with several hoteliers about the future of guest experience in hospitality powered by new technologies like artificial intelligence, spatial computing, robotics, IoT, mixed reality and the new devices that can enable hotel employees to hyper personalize their guest experiences, boosting customer satisfaction, revenue per guest and loyalty. Speakers Javier Álvarez Sánchez IT Director Vueling Raúl Álvarez Barrera Global Vice President Digital Radisson Hotel Group Suzanna Chiu Head of Amadeus Ventures Amadeus IT Group Inmaculada Martínez-Ruiz Global Director of Customer Experience ILUNION Hotels Moderators Miguel Flecha Founder and CEO Delaight