All Speakers Speaker Andy Washington Position: General Manager - EMEA Company: Trip.com Andy has had a very successful career and track record in digital B2C, D2C and B2B businesses. He rapidly progressed his career with experience in Tour Operating, Aviation and On-line retailing leading brands including Cosmos, lastminute.com, Thomascook.com, Expedia, and now leading the growth story of Trip.com in Europe. Andy has been ranked as one of the ‘Captains of the industry’ by ABTA and has been named one of the top 101 most influential dot com directors in the UK. Sessions Wed 23 Oct 13:00 - 14:00 Main Auditorium Amadeus Gold PassPlatinum Pass Business and leisure Travel ForumDistribution channels: OTAs, TTOO and Travel Agencies+1CEO's & Leadership SummitTalent Marketplace CX Leadership: Strategies for Inspiring Customer-Centric Cultures in Tourism Organizations