All Speakers Speaker Laura Navarrete Position: Tourism Marketing Director Company: Madrid City Council Enthusiastic Tourism Marketing Director with a Bachelor´s degree in Tourism and a Communications and PR Master. Over 20 years delivering engaging customer relations, sales and business growth. Skilled in effective communication and fluent in 5 languages. Passionate team leadership and cross-functional collaboration. Sessions Thu 24 Oct 13:00 - 14:00 Main Auditorium Amadeus Gold PassPlatinum Pass Business and leisure Travel ForumSmart Destinations ForumCEO's & Leadership SummitDestinations Manager Agenda Summit of Historic Cities: Innovation and Challenges in Tourism