All Speakers Speaker Marga Juan Dols Position: Subdirector Ser Barceló Company: Barceló Hotel Group After 15 years as a hotel General Manager in national and international destinations, I am joining the corporate area to acquire a more strategic vision of the business and contribute my experience to the creation and design of standards, operational processes and experiences of the new brand architecture of Barcelo Hotel Group. SER Barceló is our internal management and training model, which aims to make our hotel experience recognisable anywhere in the world. Sessions Wed 23 Oct 10:30 - 11:15 Auditorium Melilla Gold PassPlatinum Pass Business and leisure Travel ForumHospitality ForumCMO's & CSO's AgendaDigital & CIO's Agenda Digitalización de procesos gastronómicos como herramienta de mejora de rentabilidad y control en la gestión hotelera en la coyuntura actual