All Speakers Speaker Pedro Enríquez de Salamanca Position: Strategy & Innovation Designer Company: Soulsight More than 20 years of experience for a journey that started as a programmer, illustrator or TV scriptwriter to become a creative copywriter, retail thinker or techno-creative specialist and thus, become a strategic designer and innovation pro in Soulsight and a creative researcher with a special focus on technology in Wander. Sessions Wed 23 Oct 13:00 - 14:00 Main Auditorium Amadeus Gold PassPlatinum Pass Business and leisure Travel ForumDistribution channels: OTAs, TTOO and Travel Agencies+1CEO's & Leadership SummitTalent Marketplace CX Leadership: Strategies for Inspiring Customer-Centric Cultures in Tourism Organizations Thu 24 Oct 15:00 - 18:00 Innovation Theatre by Vueling Gold PassPlatinum Pass Crafting a Human-Centered Tourist Experience: A Hands-On Workshop