All Speakers Speaker Sergio Moreno Gil Position: Director Emoturlab and TIDES Company: University Las Palmas Gran Canaria Director of TIDES Tourism and Sustainable Development Institute. Universidad Las Palmas de Gran Canaria. https://tides.ulpgc.es/en/ Principal Researcher and founder of the neurotourism laboratory Emotur lab. https://emotur.ulpgc.es/en/ Deputy Minister of Tourism of Canary Islands 2019 – 2020. In the past, he has worked for Hilton Hotels in Germany, TUI Group Spain, in the quality department, and as a visiting researcher at World Tourism Research Centre (U of Calgary – Canada), Sessions Thu 24 Oct 12:15 - 13:00 Auditorium Mabrian Gold PassPlatinum Pass Business and leisure Travel ForumCMO's & CSO's AgendaDigital & CIO's Agenda Beyond Checkout: Strategies for Engaging with Guests Post-Stay